Service Cloud Voice Partner Telephony + Vonage Contact Center

Service Cloud Voice Partner Telephony + Vonage Contact Center

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Service Cloud Voice is now more intelligent and globally available with Vonage Contact Center. Bring even more automation, intelligence and global calling capability to Service Cloud Voice with Vonage Contact Center. As Salesforce’s #1 partner in Contact Center, through partner telephony Salesforce customers can enjoy the best agent experience within Service Cloud powered by the world’s most flexible and reliable communications platform.
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URL
https://www.vonage.com/content/dam/vonage/us-en/resources/pdfs/Service_Cloud_Voice_Partner_Telephony.pdf
VonageVonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs. True to our roots as a technology disruptor, we've embraced technology to transform businesses to collaborate more productively and engage their customers more effectively across all communications channels.  Vonage Contact Center (VCC) delivers Salesforce teleph ony integration including Omni-Channel, CTI, IVR, HVS, click-to-dial, auto dialing, call recording, call routing, speech analytics, auto-logging, dialer, and Service Cloud Voice BYOT ready. 

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