Redefining the Toyota Motors Customer Experience Through Contact Center Transformation

Tuesday, June 29, 2021 4:40 PM to 5:05 PM · 25 min. (Africa/Abidjan)

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Contact CenterService Transformation

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Learn how Toyota Motors, together with Deloitte Digital, is redefining the customer, guest and agent experience through its contact center transformation journey, to meet the evolving customer and workforce need

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Deloitte DigitalDeloitte Digital uses creativity, technology, strategy, and the power of partnership to help our clients transform impersonal transactions into trusted relationships. We’re innovators, designers and architects of the future who build solutions that put people front and center.

Redefining the Toyota Motors Customer Experience Through Contact Center Transformation

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