How CARFAX, Salesforce, and Five9 Reimagined Customer Experience
Tuesday, June 29, 2021 6:50 PM to 7:15 PM · 25 min. (Africa/Abidjan)
Sponsor Episodes
Contact CenterFive9 CXService Automation
Information
The pandemic has forced organizations to adapt to evolving customer demands and reimagine the way they provide customer experiences. Join CARFAX Salesforce Manager, Davo Muttiah and Five9 Sr. Product Management Director, Brian Schnack to learn:
Why CARFAX integrated their contact center to Salesforce
How Five9 helped them reimagine customer experience
What CARFAX has done to adapt its CX strategy
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