BankBuddy Cognitive Recommendation Engine
Software
Information
Shift from stale “actionable insights” to automated real-time “Insight based action”.
BankBuddy Cognitive Recommendation system helps you truly “understand” your customer, “identify” their financial journey and “predict” best action in that micro moment.
Personalize journey for New to Bank and Existing customers across channels – website, chatbot, voice bot, mobile app, internet banking, branch, kiosk & contact center.
Help customers with AI models built on 100’s of attributes spanning demographics, product holding, channel usage, social profile, clickstream, complaints, call centre logs & more.
With pre-built Justifiable and ethical AI models based on anonymized Behavioural data analytics and scoring.
BankBuddy recommendation engine combines dynamic persona attributes with the current context to generate relevant in moment recommendations for intelligent conversations, for a guaranteed increase in conversions, cross-sell, and upsell.
