Leading Retail Banking Group in Africa

Leading Retail Banking Group in Africa

Case Studies

Information

Client Leading Banking group in Africa with presence in Zimbabwe, Zambia, Malawi, Botswana & Mozambique. Solution Omnichannel chatbot for transactions and advice across Web, WhatsApp, and a Voice bot on Google Assistant for hyper-personalized CX. Chat banking authentication.& security Umbrella bot to handle interactions from multiple countries on a single WhatsApp number.
BankBuddy.aiBankBuddy is a Customer Experience technology platform that financial institutions use to increase revenue by using Artificial Intelligence and user data to offer proactive service, increase cross sell, upsell & conversion. across segments, languages and channels. The innovative award winning product has been adopted by banks in 15 countries across EMEA.  

Log in

See all the content and easy-to-use features by logging in or registering!