Field Services Technical Support

Field Services Technical Support

Services

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Alhamrani Universal is the leader in technical field support in KSA for more than 35 years, handles all tasks from installation and repairs, to upgrades and quality assurance visits. As the Payments and Security Solutions market leader, we also maintain the most extensive support infrastructure, employing over 600 field service technicians, operating out of 42 service centers kingdom wide. Our team provides fast, dependable service whenever and wherever you need it most. With an average tenure of 8 years, our staff provides over 4,800 years of combined experience servicing ATM, POS, Retail and Security equipment. Our experience and expertise makes us the first choice for Financial Institutions, Retailers, and Government for technical field service and support.
Website
https://universal.com.sa/customer-care
Alhamrani Universal CompanyG46"Alhamrani Universal (AU) is the largest ATM’s solutions and services provider in ME and one of the largest in the PoS space. Founded in 1981 AU offers Integrated Payment Solutions, Electronic Banking Services, and Security Solutions to a long list of satisfied enterprise customer. Working closely with regulators, all major banks and non-banking financial sector partners, AU has the unique distinction of being selected by MADA (Saudi Payments) for Integrated Security Solutions and FIME for Payment Systems Certification.  In line with National Vison 2030 and realizing the true potential of digitization for cash-less societies of near future; Ateon, AU’s FinTech arm offers an array of solutions to improve user experience and map current business processes using nascent technologies of BlockChain, AI and Machine learning."

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