Phone Support

Phone Support

Services

Information

Alhamrani Universal professional, multi-lingual (Arabic and English) help desk team are ATM, POS, Retail and Security equipment experts. We answer all calls and strive to personally interact with customers, very quickly and our objective is to help resolve over 75% of the technical problems directly over the phone. This saves our customers money by improving device uptime and avoiding unnecessary field services dispatch events.
Website
https://universal.com.sa/customer-care
Alhamrani Universal CompanyG46"Alhamrani Universal (AU) is the largest ATM’s solutions and services provider in ME and one of the largest in the PoS space. Founded in 1981 AU offers Integrated Payment Solutions, Electronic Banking Services, and Security Solutions to a long list of satisfied enterprise customer. Working closely with regulators, all major banks and non-banking financial sector partners, AU has the unique distinction of being selected by MADA (Saudi Payments) for Integrated Security Solutions and FIME for Payment Systems Certification.  In line with National Vison 2030 and realizing the true potential of digitization for cash-less societies of near future; Ateon, AU’s FinTech arm offers an array of solutions to improve user experience and map current business processes using nascent technologies of BlockChain, AI and Machine learning."

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