Omnichannel order management

With retailers adding a variety of channels such as catalogs, mobiles, and kiosks to satisfy increasing end-consumer expectations, supply chains are becoming more complex and the costs of providing excellent customer service are rising. Further, these channels are initially established as independent lines of business with separate logistics, inventory management systems, and customer policies. As a result, beyond the initial impetus of garnering increased revenues, providing a seamless customer experience across these channels is a challenge. The answer is the Extensible Pre-Configured Omni Channel Hub. It is a prescriptive solution that uses best practices across the industry and can be deployed/implemented quickly and more efficiently. The Infosys Omni-Order Management Platform is an On-cloud/premise solution built on IBM Sterling OMS equipped with pre-built process flows, integration components, and accelerators for omnichannel commerce. https://www.infosys.com/services/digital-supply-chain/offerings/omni-order-management-solution.html It is IBM featured https://www.ibm.com/us-en/marketplace/infosys-omni-order-management-platform/details And multiple time IBM Beacon award winners https://www.infosys.com/newsroom/features/2020/digital-commerce-platform-award2020.html https://www.infosys.com/services/digital-supply-chain/insights/outstanding-commerce-solution-award.html