BankBuddy WhatsApp Banking
Products
Information
Expand your banking services on the world’s most loved messaging platform with ready to deploy Natural Language Processing (NLP) based transaction and FAQ without the need to download another App.
Enable security & compliance with MFA, chat banking user ID, PIN encryption, and our proprietary security solution designed specifically for chat banking.
Ensure resolution of all possible queries with built-in human handoff and agent assist with skill-based routing.
See details - https://www.bankbuddy.ai/WhatsApp-Banking
See live solution Video - https://youtu.be/cwX6RGkN2Is
Solution Highlights
- Multi-lingual
- Driven by Artificial Intelligence
- Powerful Analytics
- Human Handoff with Skill-based routing
- New customer Account opening
Progressive profiling for multi-level KYC
- RMN + Status Verification
Auto Register Mobile number check, Customer status verification
- Information Validation
DoB, National ID, Account number
- Secure Credentials
Create personalized User ID and Password, OTP check, Expiring link, Session time out check
- Information
Balance, Statement, FAQ's
- Actions
Block/Unblock card, Cheque book request, Payment approvals
- Service
Change Address, Reset Pin, Forgot Pin, Deactivate, Deregister
- Beneficiary Management
Add, Delete, View
- Transfer
Own Account, Internal
External Transfer – NEFT, RTGS
Account to Wallet
- Payment
Scheduled SI, Stored Beneficiary, Adhoc, Merchants, Billers, Tax
- Exception handling
Auto reversal, Reconciliation
See Live Bank - Store this number on your phone +23052520322 and send a hi message on whatsapp
