Delivering next-level CX through tech innovation

Tuesday, September 8, 2020 10:00 AM to 10:50 AM · 50 min. (Africa/Abidjan)

Stage 2

Panel

Customer experience and engagement

Information

Panel Discussion

Speaker

Eveque Mutabaruka

Eveque Mutabaruka

Engineering LeadBank of Kigali

Francis Ochami

Head of Channels – IT DivisionEquity Bank Kenya Limited

Roselyn Najjuma

Roselyn Najjuma

Country Head – Customer Journey and Agile InnovationStanbic Bank, Uganda

Previously

Extending reach with optimised digital offerings

Tuesday, September 8, 2020 9:00 AM to 9:50 AM

Aijaz Shalla · I&M Bank

Russell Akoum · Co-operative Bank of Kenya, Kenya

Susan Mwachai · Gulf African Bank

Darren Franks · TalentintheCloud International

Javier Hermida · Temenos

Up next

Legacy banking infrastructure: renovate or replace?

Tuesday, September 8, 2020 10:50 AM to 11:10 AM

Cornel Dixon · Backbase

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