The State of Resident Experience Management: Trends and Recommendations

Many communities offer the same amenities and competitive rent, but the way they differentiate themselves is by going above and beyond for residents. How do they do that? By focusing on the resident experience. Wondering what resident experience means - or how managing it effectively can pay off in the short and long run? In this session, we dive into 2021's The state of Resident Experience Management report and shine a light on current trends and data as well as actionable recommendations for your property.