Cobrowse
Solution Zone
Information
Troubleshoot collaboratively on-screen
Acquire Cobrowse enables two-way, browser-based interaction, without downloading any software. Easily start a cobrowse session with your customer's permission to point, click, and annotate anywhere on your website or mobile app.
Secure and engaging
Create more real time digital customer experiences without sacrificing data security standards.
Control what is shared
Let live agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire’s browsing tools meet all major data and security regulations.
Combine tools for maximum engagement
Increase conversion rates and overall satisfaction by pairing collaborative browsing with live chat or video chat to create a richer customer experience.
Easy to use for agents and customers
Elevate your online support and sales with mobile-friendly cobrowsing software.
Visually guide the way
No downloads or complex setup required from customers. Make it easy for them to get unstuck by using highlighter and marker tools.
Support your customers entirely on mobile
Help your customers on the go with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK for shared browsing and more.
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