Reddie Chatbot

Reddie Chatbot

Innovation

Information

Sabre and Microsoft have been working on an A.I.-powered chatbot that explores how artificial intelligence can help travel agencies better serve travelers by fulfilling their most common service and support requests with smart technology. In developing the chatbot, Sabre leveraged Microsoft Bot Framework and a selection of Microsoft Cognitive Services, including Language Understanding Intelligent Service (LUIS) which provides simple tools to build language models, allowing any application or bot to understand natural language commands and react accordingly. Sabre Labs is piloting a white-label version of the virtual travel agent chatbot solution for travel management companies (TMCs). Initial pilot partners include Travel Services International USA (TSI) and Casto Travel.
SabreSabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The Company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences.  Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

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