Itineraries & Receipts

Itineraries & Receipts

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Practical details and useful extras. Everything your passengers need to plan for their trip. It doesn’t need to be just a standard itinerary, tax or ancillary product receipt. Enhance your customer offering at every touch point with highly personalised emails with PDF, iCal and Passbook attachments and bring new revenues in the process. Key Features: - Sophisticated business rules and fare calculations - Content enrichment – including baggage allowance, flight duration, maps, weather - Real-time ancillary partner integration - Barcode support - Attachment support - including iCal, PDF - SMS confirmations Benefits: - Improve the traveller experience from the first touchpoint - Generate additional revenue - Bring brand consistency across multiple systems and offices - Automate tax and legal obligations
15below15below works with more than 50 of the world’s largest airlines and travel companies - including Ryanair, Cathay Pacific, British Airways and Etihad Airways - providing them with the technology to stay connected to their customers throughout their journey, from booking to arrival and beyond. We specialise in workflow orchestration and personalised passenger communications for the travel industry. Our business rules engine sends two million notifications every day, connecting our customers with more than 800 million passengers each year. Each message is personalised, targeted and sent in real time via multiple channels, including email, SMS, voice, app push and social media, reducing costs and increasing cross and up-sell revenues. As data integration experts we integrate with the industry’s top eight reservation systems and over 100 other internal databases and third-party data sources. During the current crisis, 15below has enabled some of the world’s largest airlines to handle schedule disruptions, re-bookings and refunds without the need to rely on costly call centres and without losing the personal touch. Whether it’s a crisis, sending day-to-day operational messages or promoting a product, our platform helps you keep your customers informed and empowered.

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