Keynote: Deepfakes, Synthetic Identity & the New Fraud Playbook: Defending Against AI-Enabled Financial Crime

Fraud is entering a new era driven by artificial intelligence, deepfake technology, and the rapid evolution of synthetic identity schemes. Criminals are increasingly using AI to create realistic identities, manipulate authentication processes, and scale social engineering attacks across digital and human channels.

This keynote explores how deepfake voice and video, AI-generated documents, and synthetic identity fraud are challenging traditional fraud controls and redefining what financial institutions must do to protect customers and assets. Drawing on real-world fraud trends and frontline testing insights, the session will provide a practical view of how organizations can strengthen detection, improve collaboration, and adopt more proactive defense strategies in an AI-enabled threat landscape.

Learning Objectives:

• Understand how deepfake technology and synthetic identity fraud schemes are evolving and why traditional identity and authentication controls are increasingly vulnerable
• Recognize key indicators and risk signals associated with AI-enabled fraud attacks across account opening, authentication, payments, and customer interaction channels
• Identify proactive strategies financial institutions can implement, including intelligence sharing, control testing, and cross-functional collaboration, to better defend against emerging identity-based fraud threats