

Defending Against Deception: Strategies to Safeguard Consumers
Innovative and Inclusive Fintech
fintechfraudconsumer safety
Information
The surge in online financial transactions and rapid technological advancements have led to more sophisticated fraud, exposing consumers—especially the most vulnerable—to heightened risks. This session delves into strategies for reducing these risks and examines how industry collaboration can create stronger safeguards to protect consumers.
Speakers

Sarah Corley
CEOAlliance of Digital Finance and Fintech Associations
Brooke Kingsland
Partnerships & Engagement Lead, Digital Consumer RightsConsumers International
Eric Duflos
CGAP Consumer Protection LeadCGAP
Tavonga Muchuchuti
PresidentFintech Association of Botswana
William Blackmon
Associate Director, Consumer ProtectionInnovations for Poverty ActionDocuments & Links
Consumer Protection in Digital Finance Surveys
The Evolution of the Nature and Scale of DFS Consumer Risks: A Review of Evidenc
Responsible Digital Finance Ecosystem (RDFE): A Conceptual Framework
How do Industry Associations Promote Responsible Digital Finance?
Registered attendees

Tracey Gilmore
Co-founder and COOTaking Care of Business (TCB)