Presentation: Journey to Responsible Public Transit of the Future

Presentation: Journey to Responsible Public Transit of the Future

Monday, November 16, 2020 12:30 PM to 12:45 PM · 15 min. (Africa/Abidjan)
Track 1
Presentation
Customer ExperienceFuture of TransportSmart Mobility & MaaS

Information

Stakeholder responsibility has always been paramount in public transit, but never more so than now. We recently undertook research on responsible business, grounded in the views of 35 senior decision makers and thought leaders across major global public transit operators and authorities. As we finalized our research, COVID-19 spread around the globe, reinforcing the importance of responsible business in transit. Since then, passenger and employee safety, for instance, have taken on new meaning, with operators putting protective measures in place to prevent the spread of infection.

How can public transit operators and agencies survive and thrive in this radically changed landscape? They need to redefine what responsibility signifies for them and their stakeholders—customers, employees, regulators, suppliers, partners and investors.

Our presentation will look at how operators and agencies can fast-track their responsible transit agenda to ensure future success.


Accenture might follow-up as a result of you attending this session with information about their products and services. If you would prefer not to be contacted by any sponsor, please email enquiry.uk@terrapinn.com

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