Covid-19 is changing consumer behavior, and retailers are finding creative ways to remain connected with their customers

Covid-19 has altered how the entire world transacts and trades. This presentation will touch on and present case studies on: how the adoption of modern software usage has accelerated tremendously during the pandemic, enabling retailers that were forced to shut down store fronts to sell online and over the phone; companies that shifted their entire business line; B2B shifts to B2C; and the elder population being forced to stay indoors yet still stay connected with their social groups and families.