Senior Customer Care and Billing (CC&B)
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Information
Svitla Systems Inc. is looking for a Senior Customer Care and Billing (CC&B) Analyst for a full-time position (40 hours per week) in Argentina.
This role involves developing on CC&B 2.3 with the flexibility and knowledge to work in later versions, designing CI/CD pipelines, preparing and executing deployments, database administration, collaborating with business leaders, and ensuring best practices in development and system integration.
Requirements
- Strong knowledge of Oracle Utilities Application Framework, CC&B version 2.3 and later, Java, Oracle Database, XAI IWS Web Services, and CC&B configuration tools (experience in upgrading CC&B is an asset).
- Demonstrated experience in supporting and maintaining production and development/test environments.
- Ability to work effectively with business leaders and third-party vendors.
- Strong understanding of development and systems integration best practices.
- Excellent skills in testing, debugging, and technical documentation development.
- Proven ability to provide technical support for Oracle CC&B environments.
Responsibilities
- Design, develop, and enhance software solutions for the Customer Care & Billing version 2.3, utilizing Java and Oracle database.
- Work directly with business leaders to understand requirements and conduct product demonstrations.
- Share expertise with other team members and interface with third-party vendors to facilitate technology support.
- Ensure development and systems integration adhere to best practices and standards.
- Support testing and debugging of Customer Care & Billing components and units, contributing to technical documentation development.
- Provide ongoing technical support for the current Oracle CC&B production environment and implemented applications.
Nombre de la empresa
Svitla Systems
Location
Argentina
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Work scheme
Remote
Años de experiencia requeridos
5
