Employee Advocacy & Engagement

Client’s Needs: Review and digitise the existing recognition framework and move away from paper based initiatives. In addition, build an ongoing culture of appreciation. Our Solution: Customised CERRA Points mobile app launched to digitise all existing initiatives in phases. Enabled peer to peer appreciation empowering employees to instantly reward each other for exhibiting behaviour aligned to company's core values. Business Impact: * Adopted by all the employees in the organization with 100% engagement rate on the platform * Close to 1,000 appreciation notes exchanged in the first six months after launch i.e. 30 times more than the notes received before digitisation * Increased efficiency by reducing the amount of time spent by the HR department in administration of recognition initiatives by over 80% * Won Mark of Excellence for Best Employee Engagement Strategy at Future Workplace Awards 2019