Case study - Unlocking the power of AI in Aged Debt management for Local Authorities

Discover how AI and automation are transforming aged debt management in local authorities, enabling streamlined operations and freeing staff to better support vulnerable citizens. One council’s tailored solution led to a 30% positive outturn rate, significantly improving collections and delivering £3m in reduced Aged Debt. This enhanced cash flow allows councils to meet financial obligations promptly, allocate resources more effectively to essential services, and ultimately deliver better outcomes for residents through improved community support and development.