Proving impact: why the expectations of L&D are different now, and how we can establish success

In the last decade, learning and development (L&D) has evolved significantly, mirroring changes in the workplace. Previously viewed as content suppliers, L&D teams are now shifting towards a demand-led approach, requiring a new mindset and style. This transition necessitates changes in design, delivery, and evaluation to meet modern workplace needs. The rise of AI solutions is accelerating this redesign, transforming content creation into a consumer-style product. 

However, evaluation practices have not kept pace with these advancements.

In this session, Andrew Jacobs will answer your questions about effective evaluation and measurement. We’ll talk about:

• Why evaluation needs to adapt to the changing workplace
• Why your evaluation approach needs to change
• Some real-world changes you can adopt and the effects it can have on your business

Most importantly, we want you to bring your evaluation and measurement problems so we can find ways to help prove your impact.