CASE STUDY 5 Biometric strategy to boost innovation and improve travelers’ experience
Information
Despite the recent challenging times, the travel industry has demonstrated great adaptability. One example is the Aena Airport Group and its global innovation strategy to improve travelers' experience. One of the keys to this strategy is to transform travelers' status from simple users of the airport's amenities to clients enjoying a personalized experience using biometric technology, which is at the heart of their vision.
This vision became a reality on December 15, 2021 as the Aena Airport Group launched their most complete biometric passenger journey pilot at Josep Tarradellas Barcelona-El Prat Airport. As a biometric technology leader, IDEMIA is supporting the Aena Airport Group through this transformation by providing high-quality facial image capture and accurate biometric matching capabilities.
During this webinar, Pablo Lopez Loeches, Head of Technological Surveillance & Innovation Financing Department at Aena, and Pedro Alves, Vice President Extended Borders at IDEMIA, will go through:
- an overview of the innovative passenger facilitation pilot
- how facial biometrics speeds up the airport's processes
- how to ensure a high level of security