Fast forward to the digital future of travel

Airports are integrating technology to streamline operational processes and airport services in order to enhance the passenger experience, increase operational efficiency and become more sustainable. Digitalisation of operations allows airports to operate more efficiently, reduce wait times, and increase sales. Moreover, it provides passengers with a more valuable, seamless and personalised experience, leading to increased satisfaction and loyalty. In this session:

• Learn from the airports who have entered the space for digitalising operations, the challenges they have faced and how they are working to solve them
• Discuss the barriers to implementation and adoption
• Discover the quick-wins for those airports just getting started on their digitalisation journeys.