Category 1: The Airport Experience Award Sponsored by Hormann Klatt Conveyors
Award Sponsors
Information
This award seeks to recognise those airports who acknowledge that providing a good experience for their workforce is the first step to unlocking a good passenger experience. Shortlisted applicants will have demonstrated that they have gone above and beyond to create a world-class airport experience for both passengers and employees through providing state-of-the-art facilities, implementing innovative technology, running imaginative initiatives and offering a range of amenities. The winner of this award is one that provides a seamless and enjoyable airport experience for all end-users. Apply now if your airport is setting the standard for excellent experiences.
Judging Criteria:
- How well do the airport staff engage with passengers, provide assistance and handle enquiries?
- How imaginative and innovative are the passenger and employee initiatives on offer?
- How seamless and stress-free is the traveller journey through the airport?
- How well does the airport integrate technology and innovation to improve the passenger experience?