How to optimize the diagnostic experience?
Whitepaper
Information
A thought leadership paper on “Improving patient experience” with Jason A. Wolf, Ph.D., CPXP
The relevance and impact of the patient diagnostic experience continue to gain attention from healthcare leaders. The latest research depicts that 89% of survey participants considered the time medical personnel spent actively listening and addressing patient expectations as highly influential on their choice of healthcare provider.1
This led to the question: What defines a patient diagnostic experience? Which essential parts do they find most important to them personally? In short - what makes for an optimized diagnostic experience in the eye of the patient?
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