Nate Skinner (Oracle Cloud CX): Mastering Customer Signals in the Experience Economy

The Experience Economy has been teaching us about being resilient in the face of constant change. Now, customer experience professionals are navigating unchartered territory. It’s clear that businesses must respond faster and be more agile. As CX professionals look toward recovery and in many cases, reinvention, they are more reliant on customer signals than ever. In this conversation with Nate Skinner, Global Marketing leader for Oracle Cloud CX we will talk about how to get those signals right, and deliver customer experiences that ensure business longevity.