HubSpot Consultant – Sales & Service Specialist (m/f/d)

HubSpot Consultant – Sales & Service Specialist (m/f/d)

Tech

Information

Your tasks Consulting in the sales area: - Optimization of the lead and deal management of our customers Consulting and implementation of sales tools such as snippets, templates and meeting links - Integration of external tools and technologies (e.g. Salesforce connector, subscription management, AI tools) - Creation of sales reports and performance analyses (forecasting, sales goals, analytics) - Automated approval processes: Setting up and managing automated approval processes - Data analysis: analyzing sales data to create well-founded reports and forecasts - Pipeline management: Understanding pipeline management and optimizing the sales process - Collaboration with marketing, inside sales and sales: ensuring smooth interaction and lifecycle management - Conducting training and presentations for sales teams Consulting service area: - Efficient design of ticket management and support processes - Consulting and implementation of service strategies that are aligned with business objectives - Implementation of service tools such as customer portals, surveys and chat flows Integration of external tools (e.g. Jira connector, FSM tool) - Development and maintenance of a knowledge database - Analyzing service quality and customer satisfaction through customer surveys - Understanding and managing KPIs and SLAs - Automation: Ability to configure workflows and email templates to optimize service processes Your profile - In-depth understanding and practical experience with HubSpot and/or CRM systems in general - Degree in marketing, IT, business or comparable qualification - At least 2 years of experience in consulting, ideally with a focus on HubSpot, sales or service - Ability to communicate complex issues in a simple and understandable way - Experience in building and maintaining knowledge databases and in creating and using customer surveys
Years of Experience
1 - 3 years
Categories
CRM & CEMSaaS & PaaS
Location
Nürnberg / Regensburg / Remote
Remote position available
Yes
How to apply?
https://trialta.jobs.personio.de/job/1656760#apply
TRIALTA GmbHHall 6.1 D044Das 2011 gegründete HubSpot Beratungs- und Implementierungshaus TRIALTA zählt zu den erfolgreichsten und erfahrensten HubSpot-Partnern im DACH-Raum. TRIALTA unterstützt seine Kunden bei der Implementierung von HubSpot CRM und legt den Fokus dabei auf die Optimierung von Marketing-, Vertriebs, und Service-Prozessen. Durch langjährige Erfahrung aus über 120 erfolgreich realisierten HubSpot Projekten und starke Kundenorientierung agiert TRIALTA für seine Kunden als Sparringspartner. Zu den Kunden zählen mittelständische und große Unternehmen im B2B-Beriech aus den Branchen Software-Hersteller & Dienstleister, Professional Service Provider und Industrie. TRIALTA berät und unterstützt Sie u.a. bei diesen Themen: CRM-Implementierung Datenmigration Change Management Integration in bestehende System- und Prozesslandschaft Schnittstellen Automatisierung & Einsatz von KI Prozessoptimierung für Marketing, Sales und Service Treffen Sie uns am HubSpot-Stand auf eine Tasse (guten!) Kaffee und lassen Sie uns herausfinden, wie wir Ihr Unternehmen am besten unterstützen können! ---- Founded in 2011, the HubSpot consulting and implementation company TRIALTA is one of the most successful and experienced HubSpot partners in the DACH region. TRIALTA supports its customers in the implementation of HubSpot CRM and focuses on the optimization of marketing, sales and service processes. With many years of experience from over 120 successfully implemented HubSpot projects and a strong customer focus, TRIALTA acts as a sparring partner for its customers. Customers include medium-sized and large companies in the B2B sector from the software manufacturer & service provider, professional service provider and industry sectors. TRIALTA advises and supports you on these topics, among others: CRM implementation Data migration Change management Integration into existing system and process landscape Interfaces Automation & use of KI Process optimization for marketing, sales and service Meet us at the HubSpot stand for a cup of (good!) coffee and let's find out how we can best support your company!

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