Commerce Execution Platform

The Emporix Commerce Execution Platform (CXP) dynamically orchestrates business processes and enables companies to optimize commerce interactions on the fly based on real-time end-to-end process intelligence. Optimized Customer Interactions That Boost Business Outcomes Your goals of attaining new revenue, improving profitability or other crucial business outcomes may not always align with the demands of your customer. In fact, the two can often work against each other. Previously, providing great customer interactions led to inefficiencies in fulfillment processes - decreasing profitability. Yet high-demand products with low on-time delivery rates leads to customer dissatisfaction. Neither the customer nor the company wins. But what if you could influence buyer interactions in real time, as they are browsing your store? Increasing customer satisfaction without sacrificing your business-critical KPIs. This is where CXP comes in: using end-to-end process intelligence to optimize outcomes for both you & your customers. Build Your Own 'Execution Scenarios' CXP enables you to create a whole world of workflows, known as Execution Scenarios to achieve your specific business outcomes. Execution Scenarios automatically deploy changes to underlying processes which result in real-time optimizations, as the customer is interacting with a commerce environment. Take advantage of out-of-the-box templates or define and model your own custom Execution Scenarios with an easy-to-use, visual low-code builder. Achieve Key Business Outcomes: Expand Revenue Protect existing revenue sources & build new ones. Build new avenues of revenue by auto-restricting payment methods or recommend optimal substitutes. Delight Customers Raise the bar for higher levels of customer satisfaction. Streamline actions, automate communications & enable full transparency of order status. Improve Productivity Attain faster processing by reducing manual labor. Automate & orchestrate between systems.