Loyalty must be profitable! We call this genuine loyalty!

Loyalty must be profitable! We call this genuine loyalty!

MC 7A
Masterclass

Information

Customers have a different understanding of loyalty than brands. Single loyalty programs are not sufficient: 78% of customers say they will be more loyal to companies that help them through difficult times.
True Loyalty is gained through a superior customer experience throughout all customer touchpoints and must be profitable for both sides: The customer and the brands.We call this genuine loyalty! Join our masterclass and learn how to realize genuine loyalty for your clients.

Session Language
English
Topics
Cloud ComputingDigital TransformationSaas & PaaS
Stages
All SessionsMC 7A

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