Crisis communications and mass messaging - Increase preparedness and alert needed people in seconds!

When a situation arises, critical information can be sent to the desired recipients in seconds, be it one person or several thousands. Messages can be targeted using availability, skill and location information and user groups. To make sure critical messages do not go unnoticed, Secapp can bypass the sound settings (such as silent or “do not disturb” modes) in devices. To ensure delivery and response with any device, Secapp also utilizes several different communication channels such as: Native apps (Android, iOS, Windows phone and Win10), SMS, Robot calls, Email and TETRA network (SDS, Callout). The alerted people can see the responses and skill sets of other respondents in real time - think of it as a modern digital pager that does not require any new devices to operate. Alerts and messages can also be fully automated by integrating Secapp with existing systems using ready-made APIs (application program interface). Preparedness in Secapp is facilitated through alert templates that can be customized to broadcast messages and instructions which require immediate reaction from a combination of different stakeholders in daily operations as well as in complex public safety related incidents and disasters. Templates are accompanied by options for fully automated contact detail management as well as extensive documentation features to keep up-to-date information regarding critical infrastructure, assets and capabilities.