Bringing digitalization in holiday home management at My Greek Vacations

Background My Greek Vacation is a bespoke travel company specializing in accommodation and short-term living services in Greece. They managed multiple rooms, apartments and luxury vacation homes for a short-term stay, booked through multiple channels, travel agents, directly by tourists through classified accommodation websites. HappyTenant Experience: We asked Alexandra Zisimopoulou from My Greek Vacations about the difference they have experienced after integrating Happytenant as their property management software and the 3 key functions which she considered as a game-changer for their property management activates were Communications The ability to send notifications to all (or some) tenants with one click has saved their day, Happytenant has made it easy to communicate to tenants, vendors with preset template and automate workflows • Automated reminders • Maintenance (or other) requests Notifications & alerts The constant reminder made it easy to keep track of several activities and eliminate the chances to miss a task • Rent payments follow up • Renewal of leases: Every day we can see which leases are to be expired and thus promptly communicate with the tenant for renewal. • Track of maintenance requests Source of information Many of our employees are using it as a Database, especially for information regarding tenants and contracts, it had made it easier to us to view and extract multiple reports, insight and analytics and provide 360 views of business performance. As an ending note, she mentioned, “Happytenant is a must to have tool to bring efficiency to day to day property management process, with HappyTenant we have noticed a measurable difference in our team's productivity and can engage with our tenants, landlords, and vendors in a better way."