Kudos
Products/Services
Information
ON LINE REPUTATION MANAGER Kudos
Reputation is an essential part of your marketing plan, in fact it’s the first area you
should focus on. A good reputation conveys that your brand is reliable, and when
choosing a dentist- reliability, trust and customer reviews all come into play in the
patient’s decision- making process.
Feedback is now a necessity. Customers expect to see reviews; staff recruitment is
improved from a strong online reputation and regulators respect independence. Our
online reputation management tool provides all of this and you can be up and running
within minutes.
Our tool can:
Post reviews to your practices social media sites including LinkedIn, Facebook and
Twitter
Satisfy compliance requirements with NHS, FFT, CQC and FCA
Ensure ratings receive star ratings on Google
Provide Feedback and Net Promoter Score reporting for your sales team and staff
OUR PARTNERSHIP DELIVERS
SfD is proud of the reputation we have secured over 30 years in the industry. Our team
go above and beyond what is required on a regular basis and our customers tell us that our customer support is second to none.
That’s why we’ve decided to develop our system further, and offer our customers an
additional tool – online reputation management- Kudos
Our Online Reputation Management tool (provided in partnership with Working
Feedback) offers practices a regulated and effective tool when requesting feedback from each patient. The benefits of our Online Reputation Management tool are:
Generate more customer referrals
Build customer loyalty and trust
Satisfy compliance and regulatory standard (CQC/FCA)
Grow your online and digital reputation
Understand what you could do better
Cross sell your other products and services
E MAIL & SMS
Our surveys and feedback requests can be sent via email or SMS, allowing for timely
requests and ratings reviews from your patients.
