Save minutes, Save lives, Save costs

Wednesday, October 13, 2021 2:30 PM to 3:00 PM · 30 min. (Europe/London)
Conference room B: Envision and Advance
Sponsored Session


Hear from Devon and Cornwall Police on how they propose to take voice interactive, semi-automated dispatch to the next level for critical incidents, and not just those with low risk factors, while also feeding relevant live briefing to officers whilst on patrol.

Ian Williams will describe the current methods of silent dispatch using mobile devices across the UK.

Ian Drummond-Smith will describe the concept of automating a voiceless dispatch of emergency units, including Firearms officers to an RVP, whilst the Controller conducts a risk assessment and briefing, based on initial information supplied by the caller.  He will also explore how low risk calls for service can generate appointments or automated dispatch of the most appropriate resource.

Ian Drummond-SmithIan Williams