Mastering Orchestration: How Bilt Drives Retention with Cross-Channel Customer Journeys

Mastering Orchestration: How Bilt Drives Retention with Cross-Channel Customer Journeys

Product & Engagement Zone
Workshop
App CRM

Information

Discover the techniques fintech app Bilt Rewards uses to increase user retention, with a focus on maintaining a consistent, personalized user experience across multiple channels at scale.

In this session, we'll explore the strategy, technology, and teamwork it takes to orchestrate unified messaging and precise targeting across the customer lifecycle.


BrazeBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News Best Technology Companies to Work For, is a 2023 UK Best Workplace for Women by Great Place to Work, and was named a Leader by Gartner in the 2023 Magic Quadrant for Multichannel Marketing Hubs and in The Forrester Wave: Cross-Channel Marketing Hubs, Q1 2023. Braze is headquartered in New York with 10+ offices across North America, Europe and APAC.

Registered attendees

Janie Ho
Janie Ho
Former Deputy Growth & Audience Dev EditorNew York Daily News

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