How A Closer Look Increased Volume of Collections with Automated A/R

How A Closer Look Increased Volume of Collections with Automated A/R

Case Studies

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A Closer Look are customer experience fanatics and mystery shopping experts for over 25 years, providing their clients with focused operational insights to keep their business flourishing. They use qualified, independently contracted evaluators to assess a company’s current customer experience operation, and they use data analytics to provide detailed stories on how to improve. A Closer Look came to Gaviti with a complaint of a manual and labor-intensive A/R collection process that was inconsistent across the department. With Gaviti's assistance, they now have a more efficient process implemented for staff & successful management of increased volume of collections.
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https://gaviti.com/case-studies/how-a-closer-look-increased-volume-of-collections-with-automated-a-r/
GavitiGaviti's automated accounts receivable collections solution accelerates cash flow by personalizing and optimizing the collections process for each client based on payment history and behavior - ensuring that the right client gets the right message at the right time. The solution eliminates manual collections tasks and significantly improves the customer experience, resulting in an average of 30% faster cash flow and an improved DSO within just a few months. 

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