Service Cloud

Service Cloud

Products / Services

Information

Cut service costs with humans & AI agents on one platform. Deliver seamless support across every channel and industry with Service Cloud, the complete service platform powered by humans, AI agents, and trusted data. Let AI handle routine tasks and help human reps with complex ones to boost productivity and CSAT.
Categories
Artifical IntelligenceCloud ComputingContent MarketingCustomer ExperienceDirect MarketingPerformance MarketingPersonalizationTracking & Targeting
Link to product
https://www.salesforce.com/service
Salesforce.com Germany GmbHSalesforce is the #1 AI CRM, where humans with agents drive customer success together. It’s one open, deeply unified platform that integrates your data, AI agents, and Customer 360 apps so you can create a limitless workforce to grow faster, boost employee productivity, and serve customers better. Salesforce is helping businesses of every size and industry unlock a new workforce of digital labor: where AI agents work side-by-side with employees to drive customer success. Agentforce, the agentic layer of the Salesforce platform, helps companies quickly build and deploy AI agents so they can safely scale intelligent automation, improving customer and employee experiences. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we are a platform for change. Learn more at www.salesforce.com.

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